Terms and Conditions

www.TBCServices.in "TBC", "We" , "Website" or "our" is an online platform to bring together lenders and borrowers. The website is operated and owned by TWJ Business Consulting Private Limited.

The Website provides financial services to a visitor who can browse and search for persons who are willing to lend, persons who are willing to borrow, details of service providers such as verification agencies, collection agents and other such service providers that would provide services to either lenders or to borrowers. For the avoidance of doubt, we shall merely facilitate platform connecting lenders and borrowers that is process by our partner NBFC, Lendbox (Transactree Technologies Private Limited.) for the transaction of borrowing and lending between two such persons. We neither lend nor borrow through the website. TBC is neither a financial institution, nor runs a collective investment scheme or a chit fund or any other such financial scheme.

As a user ("User", "You" or "Your") of this Website, it is implied that you have read, understood and agreed to abide by following, disclaimer, terms & conditions ("Terms & Conditions"). These Terms & Conditions together with our privacy policy as provided on the Website ("Privacy Policy") govern your usage of the Website. By using the Website, you signify that you have read, understood and are agreeing to these Terms of Use, regardless of whether you are a registered member of our services. If you disagree with any part of these terms and conditions, please do not use the Website. The content of the pages of this website is for your general information and use only. It is subject to change without notice. If you do not agree with any of these Terms and Conditions, you must not access the Website/Platform/Application. If you access the Website/Platform/Application or use the TBC services, the Terms and Conditions shall be a legally binding agreement between you and TBC and its partners.

TBC reserves the right to make any changes to the Terms and Conditions without any prior notice to you. Any changes to the Terms and Conditions shall be communicated through posting of updated Terms & conditions on the Website/Platform/Application, and will only be effective when posted as such. The Website/Platform/Application may also send emails to the registered user intimating such change. You agree to review the Terms and Conditions regularly to understand any changes.

Eligibility

The User of this Website declares and agrees that the User is a natural / legal person who has attained the age of at least 23 years.

Persons who cannot enter into legally binding contract in accordance with the provisions of the Indian Contract Act, 1872, including a person of unsound mind and un-discharged, insolvents etc. are not entitled to use the Website. The User should be Indian and should have Indian Citizenship status. The User should also have a valid Savings Bank Account. The User is allowed to utilise the services of the Website in accordance with the Terms and Conditions detailed hereinafter.

If the User violates any of these Terms & Conditions, or otherwise violate an agreement entered into through the medium of the Website, TBC may, delete User's profile and any content or information posted by the User on the Website and/or prohibit the User from using or accessing the Website at any time in its sole discretion, with or without notice, including without limitation if it believes that you are under the age of 23 years or any other such violation on the part of the User which is violative as per the provisions listed above and the Terms and Conditions mentioned hereunder:

Acceptance Of Terms and Conditions

As a User of this Website you have agreed to the Terms and Conditions that TBC has provided hereunder or anywhere else in this Website including but not limited to disclaimers on this Website. You are advised to read and understand the said Terms and Conditions and in case you do not wish to agree to these Terms and Conditions, please refrain from using the Website/Platform/Application.

Fees for Services

There is no service charge or any other fee for browsing on the Website/Platform/Application. TBC may, at its sole discretion, introduce new services and modify some or all of the existing services offered. In such an event, TBC reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the fee policies shall be posted on the Website/App and shall automatically become effective immediately. Unless otherwise stated, all fees shall be quoted in Indian Rupees and be payable to TBC within such time as specified in the invoice. The processing fee may vary from one Loan to the other. All users shall register and open an Account by paying the fee as is listed on Website/Platform/Application. Borrower may be required to pay a loan posting fee to make his/her request for loan visible to investors for funding. Loan posting fee is part of Loan processing fee and will be adjusted against the final loan processing fee. Remaining loan processing fee will be deducted at the time of loan disbursal from the disbursal amount itself.

Processing fee details are available on the Website/Platform/Application. Details of this fee are available on the Website/Platform/Application. All the fee mentioned does not include any applicable taxes which will be exclusive and charged in addition to the fees. In case of any default in payment, TBC reserves the right to issue a warning, temporarily/indefinitely/permanently suspend the User’s membership of the Website/Platform/Application and reserves the right to take legal action against the user. The User can pay TBC through certain designated gateway services available on the Website/Platform/Application or direct transfer to bank account of TBC.

Not with standing anything contained in this Terms and Conditions, all borrowers must pay TBC's service fees immediately after the first transfer of funds from any one of the investors in the entire loan.

All Investors must transfer the funds within 7 days of receipt of the loan agreement and confirmation from Lendbox about the receipt of security cheques.

All borrowers must issue three blank security cheques in favour of each investor in the loan deal and send the same to Lendbox. The security cheques are to contain the investor's name and the borrower's signature but the date and amount is to be left blank. Security cheques shall be utilised and encashed to recover the outstanding amount including principle, interest, penalties and late payment charges in the event of default by the borrower/user.

All borrowers must pay the EMI on or before the due date or be liable to pay late fees of 2% per month calculated on a daily basis.

By signing up, all Lendbox users authorize Lendbox to perform background checks on their profiles in accordance with Anti-money-laundering laws, if required.

Your Account

By using the Website, you agree that you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in 'dashboard' area of the website after you log-in or by writing to us at support@tbcservices.in. You undertake, not to directly communicate in any manner with the other users of this Website. All communication between prospective Lenders and Borrowers should be through TBC on this Website. TBC reserves the right to refuse access to the Website, terminate accounts, remove or edit content at any time without notice to you. The right to use this Website is personal to the User and is not transferable to any other person or entity. TBC or Lendbox shall not be responsible for any data lost while transmitting information on the Internet. By submitting your contact details, you authorise TBC to call or text you for the purpose of account opening, advertising and marketing even though you may be registered on DND.

Cancellation By TBC

TBC reserves the right, at its sole discretion, to accept, refuse or cancel any request for registrations on the website for any reason. TBC may also require additional verifications or information before accepting any instruction or registering you on the portal as a Lender or a Borrower. The Borrower(s) and Lender(s) are required to note that negative third party verification report(s) are crucial factors considered during the funding process. The funding may get rejected at any stage due to lack of information or verifiable information.

Payments

Bank information collected for the purpose of payment for using our services will be stored securely using a 256 bit SSL encryption technology or on a cloud.

Bank information will be masked on your account and will not be visible to TBC's Customer Service operators.

You hereby acknowledge, comprehend, and affirm that the banking information furnished by you for the purpose of availing services on TBC is both accurate and precise. Moreover, you explicitly undertake not to employ a bank account that is unlawfully under your ownership, and consequently, you must refrain from executing or endeavouring to execute payments for services through deceitful banking particulars. Furthermore, you commit and assure that you will furnish TBC with accurate and valid banking information. It is agreed that your designated bank account shall remain active and operational, devoid of any dormant status, and devoid of any limitations or encumbrances imposed by the bank on transactions associated with said account.

Additionally, the aforementioned data will not be utilised or shared by TBC or Lendbox to any external parties, except in cases where such revelation is necessitated for the purposes of fraud validation, or as mandated by legal statutes, regulations, or court directives. It is explicitly clarified that TBC or Lendbox shall not assume responsibility for any instances of banking fraud. The onus for any fraudulent use of a bank account rests solely upon you, and the burden to establish a contrary stance shall squarely lie with you.

Fraudulent /Declined Transactions

Please note TBC employees or representatives will never ask for any OTPs, personal, financial or transactional information.

TBC and its affiliates do not take any responsibility for any financial losses incurred by its customers through fraudulent calls, scam artists or any information being given out willingly by its customers where the scam artists may use the Lendbox/Per Annum/Transactree payments systems to commit such frauds.

TBC reserves the right to initiate legal proceedings against any persons for fraudulent use of the Website and any other unlawful acts or omissions in breach of these terms and conditions.

Security Cheques from Borrowers

TBC shall maintain possession of the security cheques that are issued by the borrowers subsequent to the loan's execution. The utilization of said security cheques will solely occur subsequent to deliberation with both the borrower and the investors. It is explicitly stated that TBC or Lendbox bear no responsibility for the enforceability of the cheques, including their potential dishonour upon presentation to the bank in the event of payment default or delay.

Interest Rate Format

The interest rate will be communicated to you over an email attaching a Key Fact Statement (KFS) based on approval.

Loan approvals and information provided

The information provided in the registration form is property of TBC and is no guarantee that a loan will be provided to the user. TBC and Lendbox will not distribute the complete information without prior consent from the user and it will only use the information to assist in the user's endeavour to get a loan. The borrower registration form is only used for initial assessment purposes and TBC does not provide a guarantee that a loan will be provided even after all the information is provided by the user.

Modification Of Terms & Conditions

TBC reserves the right, at its sole discretion, to modify or replace these Terms and conditions, or change, suspend, or discontinue the website and its services (including, but not limited to, the availability of any feature, database, or Content) at any time for any reason. TBC may also impose limits on certain features and services or restrict your access to parts or all of the Website without notice or liability. It is your responsibility to check the Terms and Conditions periodically for changes. Your continued use of the Website following the posting of any changes to the Terms and conditions constitutes acceptance of those changes.

Monitoring Of the Website and Your Account

TBC has the right and liberty to monitor the content of the Website at all times which shall include information provided in your account. The monitoring of the Website is important to determine the veracity of the information provided by you and that every User remains in consonance with the Terms and Conditions provided herein. Subject to the Terms and Conditions mentioned herein TBC shall also have the right to remove any objectionable content which is in contravention of the Terms and Conditions herein or share such information with any governmental authority as per procedures laid down by the law for the time being in force in India.

License and Site Access

TBC grants you a limited license to access and make personal use of the Website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of TBC. This license does not include any resale or commercial use of this Website or its contents; any downloading or copying of account information for the benefit of anyone other than your use; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of TBC and / or its affiliates, as may be applicable. Any nauthorised use of the Website shall terminate the permission or license granted by TBC.

Limitation Of Liability

Notwithstanding anything to the contrary contained herein, neither TBC nor its affiliated companies, subsidiaries, officers, directors, employees or any related party shall have any liability towards you or to any third party for any indirect, incidental, special or consequential damages or any loss of revenue or profits arising under or relating to these Terms and Conditions. To the maximum extent permitted by law, you waive, release, discharge and hold harmless TBC and its affiliated and subsidiary companies, and each of their directors, officers, employees, and agents, from any and all claims, losses, damages, liabilities, expenses and causes of action arising out of your use of the Website.

Applicable Laws

Your use of this Website and any Term and Conditions is subject to laws of India. In case of any disputes arising out of the use of the Website, Courts of Mumbai, Maharashtra will have exclusive jurisdiction. The Arbitration & Conciliation Act, 1996 (or any statutory modification or replacement thereof), shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language.

Indemnity

You agree to indemnify, save, and hold Lendbox, its affiliates, contractors, employees, officers, directors, agents and its third party associates, licensors, and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to your use or misuse of the services or of the Website, any violation by you of these Terms and Conditions, or any breach of the representations, warranties, and covenants made by you herein. Lendbox reserves the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify Lendbox, including rights to settle, and you agree to cooperate with Lendbox defence and settlement of these claims. Lendbox will use reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it.

Disclaimer Of Warranties

Your use of the service and all information, products and other content (including that of third parties) included in or accessible from the Service is at your sole risk. The Service is provided on an "as is" and "as available" basis. Lendbox expressly disclaim all warranties of any kind as to the Service and all information, products and other content (including that of third parties) included in or accessible from the Service, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Lendbox make no warranty that (i) the Service will meet your requirements, (ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, or (v) any errors in the technology will be corrected.

And you are solely responsible for any damage to your computer system or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by you from Lendbox through or from the Service will create any warranty not expressly stated in these Terms and Condition.

The lenders registering on this website "Lenders" are advised to astutely assess all apparent risks and expected benefits before investing. Lendbox.in is a marketplace that carefully assesses and list borrower (s) profiles for all types of investor(s) with varying risk appetites.

Lendbox.in highlights all relevant details for every borrower, however, decision of investment solely rest with the Lenders.